Download our Philips Respironics Recall Patient Brochure

Read the FAQ

Read Philips Respironics CPAP Announcement

Read Philips Respironics Ventilator Announcement

If your device is affected by the Philips recall, we require that you complete the acknowledge form to register your device and provide us with critical information to schedule the repair or replacement of your device.

If you purchased your device from us, you do not need to register your device through the Philips website.

February 27th, 2023

Please note we are updating the website posts and documents related to the Philips Respironics recall as we receive new information from Philips Respironics. All the website posts and documents are dated and updates within documents are clearly identified.

Click here to check our FAQ page for additional information.

Previous Updates

JUNE 28, 2021 

R2109 Recall

On June 14, 2021, medical device manufacturer Philips Respironics issued a Field Safety Notice regarding the recall of several of its respiratory and ventilator device models currently on the market due to the health risks associated with their use. Full details of the recall are available on the Philips Respironics website.

We realize that for many patients and clients, ensuring the continuity of treatment is crucial to their health and wellbeing. Despite Philip Respironics’ instructions to the contrary, we recommend our patients not to discontinue their treatment without seeking advice from their physician first.

Most of the relevant learned medical associations for respiratory diseases, along with health authorities around the world recommend continuing treatment, regardless of the type of device and consulting your physician. The Canadian Sleep Society is recommending an individualized decision after discussion with the physician when an alternative device can’t be secured in a timely manner.  For the sake of your safety, we recommend you seek medical advice regarding your treatment continuum.

Prairie Oxygen Ltd. is dedicated to helping its patients and clients and will limit the inconveniences linked to the Philips Respironics device recall. Our team is closely monitoring the situation with Philips Respironics and will maintain continued communication with you as this situation evolves.

On behalf of our patients and clients, we will register with Philips Respironics the serial numbers of all affected devices sold by Prairie Oxygen Ltd. to ensure they are taken into consideration as part of the repair/replacement program under development.

Once we have further information from Philips Respironics on the repair/replacement program, we will be in touch regarding your device to ensure the appropriate settings of your new equipment and to assist you throughout this process.

Meanwhile, for the most up-to-date information on this situation, please keep checking our website.

Best regards.

Prairie Oxygen Ltd.

JUNE 17, 2021

Important information regarding certain CPAPs, BiLevel PAPs, and ventilators (including non-invasive and invasive ventilation) manufactured by Philips Respironics. Please read the information below in detail.

On June 14, 2021, medical device manufacturer Philips Respironics has issued a voluntary recall and safety notice for specific Phillips CPAP, BiLevel PAP and Ventilator Devices due to issues related to the polyester-based polyurethane (PE-PUR) sound abatement foam used in these devices.

Patient safety is of utmost concern for Prairie Oxygen, we are fully mobilized to address the situation. As authorized distributors, we are actively discussing the issue with Philips Respironics and waiting to receive specific instructions from Phillips on the Philips Respironics repair/replacement program under development. For more information please review the announcement on the Philips Respironics website.

We recommend you consult with your physician with any questions you may have regarding continuation of your therapy. We will be communicating with our patients as we receive more information and will update this website notice as Philips Respironics releases details regarding the repair/replacement process for its devices